Skip to content

Account & helpDelete your account

Account & help

Delete your account

Deleting your account is immediate and permanent. Here’s what’s removed, what’s kept, and how to do it.

1 min read3 sectionsUpdated 7 October 2026
On this page· 3 sections
  1. 01How to delete
  2. 02What’s deleted
  3. 03Teachers and institutes

01How to delete

  1. 1

    Open Settings → Delete account

    In the Danger zone on the web, or Settings on your phone.

  2. 2

    Tell us why

    Pick a reason — it helps us improve.

  3. 3

    Confirm

    Type DELETE and choose Delete my account.

02What’s deleted

  • Your profile and photo.
  • Your enrolments, progress, certificates and test results.
  • Your doubts, answers and messages (one-to-one chats are removed entirely).
  • Your practice, Arena scores, Dopamine, badges and streaks.
  • Your support requests and notifications. Active monthly options are cancelled.

03Teachers and institutes

An account can’t be deleted while it has students with active paid access, money in the wallet, or a withdrawal in progress. Withdraw your balance first, or contact Support.

Can’t sign in? See how to request deletion without the app.

Was this page helpful?

Your answer helps us make these guides clearer.