Account & help
Payments and refunds
How paying works, what to do if something goes wrong, and when you can get a refund.
1 min read3 sectionsUpdated 7 October 2026
On this page· 3 sections
01Paying
- Pay by UPI, card or netbanking in a secure payment window. Prices are in Indian rupees (₹).
- Access starts as soon as the payment is confirmed.
- Monthly options don’t charge automatically — you pay each month yourself.
02If something goes wrong
| Problem | What to do |
|---|---|
| Money taken, but no access | Wait a few minutes — access is granted automatically once the payment is confirmed. Still nothing? Contact Support with your order ID. |
| Charged twice | Contact Support with both order IDs. You’re eligible for a refund. |
| Coupon didn’t apply | Check the message under the coupon box — it explains why (expired, used up, or not for this course). |
03Refunds
The full rules are in the Refund & Cancellation Policy. In short:
- Purchases generally aren’t refundable once you’ve started using the content.
- You are eligible if you were charged twice, were charged but didn’t get access, or hit a technical problem on our side we couldn’t fix.
- Ask within 7 days through Support, with your order ID.
- Approved refunds reach you in 5–7 business days.
- Monthly options: cancel any time; there’s no refund for the current month.
Keep reading
Courses & learningEnrol and payChoose how long you want access, apply a coupon, and pay securely. Your course unlocks straight away.Account & helpGet helpStuck? Ask Vidyara’s team from Help & Support in the app, or email us — a real person replies, usually within a day.Courses & learningAccess, expiry and renewalMost purchases last for a set number of days. Here’s how to see when yours ends and how to renew without losing progress.
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