Skip to content

Account & helpMessages and groups

Account & help

Messages and groups

Chat one-to-one with teachers, talk in your course and batch groups, and read announcements.

1 min read3 sectionsUpdated 7 October 2026
On this page· 3 sections
  1. 01Kinds of chats
  2. 02In a chat
  3. 03Unwanted messages?

Open Messages to see all your chats. New messages arrive in real time, with unread counts.

Your chats: one-to-one, course and batch groups, and announcement channels.
Messages in the app — announcement channels are marked.
A one-to-one chat with a teacher.

01Kinds of chats

ChatWho can postHow you join
One-to-oneBoth of youChoose Message teacher on a course, Message on a profile, or Find teachers in Messages.
Course or batch groupEveryone in itAutomatically when you enrol.
AnnouncementsOnly the teacher or instituteAutomatically when you enrol.

02In a chat

  • Send images and PDFs.
  • Type @ to mention someone — they get a notification.
  • Forward a message to another chat.
  • Leave group if you don’t want to be in it — the owner can add you back later.

03Unwanted messages?

Open the ⋮ menu in the chat and choose Report or Block. A blocked person can’t message you, and the chat disappears for both of you. Report and block

Was this page helpful?

Your answer helps us make these guides clearer.